Effective September 16, 2026
This Privacy Policy explains what information Boat Guru, LLC, a Virginia limited liability company (“Boat Guru”, “we”, “us”), collects when you use the Service, and what we do with it.
On the website, basic product metrics such as page visits and funnel events are collected separately from session recording. PostHog receives sanitized event properties and basic device information; the website PostHog SDK uses in-memory storage. Our separate first-party funnel metrics use expiring browser identifiers to connect visits and steps. Questions, answers and form contents are excluded from these event properties. In the mobile app, PostHog usage analytics remain controlled by the app's analytics preference.
For eligible U.S. visitors, we automatically collect limited product interactions to understand conversion: whether an offer is visible, selected button clicks, form attempt and validation codes, scroll milestones, active page time, answer-delivery timing, and failures. These metrics do not record typed values, message content, keystrokes, precise location, or session video. Detailed behavior is stored in our first-party analytics system and is not sent to advertising platforms. Browser visitor identifiers expire after 90 days; sessions end after 30 minutes of inactivity. When you sign in, eligible activity can be connected to your internal account ID. Recording choices are separate.
Session recording is optional and off until you allow it. Password fields are hidden. Other displayed text, messages, images, and non-password form entries may appear in recordings. We disable recording of console logs and network bodies. When you sign in, we use an internal account ID to connect your activity across the website and apps. We do not attach your name or email as profile properties, but they may appear in recordings if displayed or entered. Your choice is saved on this browser or app installation. You can turn it off below on the website, or in Account settings in the app. This stops future recordings on the website without disabling product metrics; contact support to request deletion of previously collected analytics.
We do not sell your personal information. We do not use your chat content to improve tools for other companies.
Shared boat guides are public, read-only summaries, not full copies of your conversation. By default:
Reports for a mechanic may include private details only when you choose to include them. Public shared links never include full engine serial numbers by default.
Operating the Service requires sharing limited information with infrastructure providers who act as our processors:
We may also disclose information when required by law, to enforce our Terms, or to protect the rights, property, or safety of users or the public.
We are based in the United States, and the providers listed above primarily process data in the United States. If you access the Service from outside the U.S., you consent to your information being transferred to and processed in the U.S.
You can:
California residents have specific rights under the CCPA, and EU/UK residents have rights under GDPR/UK GDPR (including access, rectification, erasure, portability, objection, and the right to lodge a complaint with your supervisory authority). Contact us to exercise these rights.
We use industry-standard measures to protect your information, including encryption in transit (HTTPS), encrypted database storage, and limited employee access. No system is perfectly secure; you use the Service at your own risk.
The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.
We may update this Policy from time to time. We will post the updated Policy with a new effective date and, for material changes, notify you by email or in-product notice.
Questions or requests? Email support@boatguru.ai.
See also our Terms of Service and Disclaimer.
Effective September 16, 2026
This Privacy Policy explains what information Boat Guru, LLC, a Virginia limited liability company (“Boat Guru”, “we”, “us”), collects when you use the Service, and what we do with it.
On the website, basic product metrics such as page visits and funnel events are collected separately from session recording. PostHog receives sanitized event properties and basic device information; the website PostHog SDK uses in-memory storage. Our separate first-party funnel metrics use expiring browser identifiers to connect visits and steps. Questions, answers and form contents are excluded from these event properties. In the mobile app, PostHog usage analytics remain controlled by the app's analytics preference.
For eligible U.S. visitors, we automatically collect limited product interactions to understand conversion: whether an offer is visible, selected button clicks, form attempt and validation codes, scroll milestones, active page time, answer-delivery timing, and failures. These metrics do not record typed values, message content, keystrokes, precise location, or session video. Detailed behavior is stored in our first-party analytics system and is not sent to advertising platforms. Browser visitor identifiers expire after 90 days; sessions end after 30 minutes of inactivity. When you sign in, eligible activity can be connected to your internal account ID. Recording choices are separate.
Session recording is optional and off until you allow it. Password fields are hidden. Other displayed text, messages, images, and non-password form entries may appear in recordings. We disable recording of console logs and network bodies. When you sign in, we use an internal account ID to connect your activity across the website and apps. We do not attach your name or email as profile properties, but they may appear in recordings if displayed or entered. Your choice is saved on this browser or app installation. You can turn it off below on the website, or in Account settings in the app. This stops future recordings on the website without disabling product metrics; contact support to request deletion of previously collected analytics.
Advertising measurement: off.
For U.S. visitors, Google and Meta advertising measurement is on automatically unless you opt out or your browser requests it. Elsewhere, it starts only after you allow it. This shares conversion activity, browser identifiers and hashed account details. Session recording is separate.
Optional session recording on this browser: off.
Basic product and funnel metrics are collected separately, including page visits and conversion events. This switch only controls recordings. When recording is on, passwords are hidden; other text, form entries and images may be recorded. This is optional and off until you allow it.
We do not sell your personal information. We do not use your chat content to improve tools for other companies.
Shared boat guides are public, read-only summaries, not full copies of your conversation. By default:
Reports for a mechanic may include private details only when you choose to include them. Public shared links never include full engine serial numbers by default.
Operating the Service requires sharing limited information with infrastructure providers who act as our processors:
We may also disclose information when required by law, to enforce our Terms, or to protect the rights, property, or safety of users or the public.
We are based in the United States, and the providers listed above primarily process data in the United States. If you access the Service from outside the U.S., you consent to your information being transferred to and processed in the U.S.
You can:
California residents have specific rights under the CCPA, and EU/UK residents have rights under GDPR/UK GDPR (including access, rectification, erasure, portability, objection, and the right to lodge a complaint with your supervisory authority). Contact us to exercise these rights.
We use industry-standard measures to protect your information, including encryption in transit (HTTPS), encrypted database storage, and limited employee access. No system is perfectly secure; you use the Service at your own risk.
The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.
We may update this Policy from time to time. We will post the updated Policy with a new effective date and, for material changes, notify you by email or in-product notice.
Questions or requests? Email support@boatguru.ai.
See also our Terms of Service and Disclaimer.